Terms of service

MUSKI ORGANICS TERMS OF SERVICE

Version: 1.0
Effective Date: July 7, 2026
Last Updated: July 7, 2026

 

1. INTRODUCTION

Welcome to Muski Organics.

These Terms of Service ("Terms") govern your access to and use of the Muski Organics website, platform, products, digital services, future applications, verification framework, transparency tools, and all related services (collectively referred to as the "Platform").

By accessing or using Muski Organics, you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service, together with our Privacy Policy and other applicable policies published on our website.

If you do not agree with these Terms, you should discontinue use of our Platform immediately.

Muski Organics reserves the right to update or modify these Terms from time to time. Continued use of the Platform following the publication of revised Terms constitutes acceptance of those changes, unless otherwise required by applicable law.


2. DEFINITIONS

For the purposes of these Terms of Service, the following definitions shall apply:

2.1 "Muski Organics"

Refers to Muski Organics, including its website, digital platform, products, services, employees, representatives, licensors, affiliates, authorized partners, and future technologies.


2.2 "Platform"

The Muski Organics website, future mobile applications, digital services, marketplace, verification system, transparency tools, dashboards, portals, APIs, and any technology operated under the Muski Organics brand.


2.3 "User"

Any visitor, customer, consumer, business representative, organization, supplier, laboratory partner, or any individual accessing or interacting with the Platform.


2.4 "Account"

A registered user profile created for accessing certain Platform features.


2.5 "Verification"

The structured evaluation framework developed by Muski Organics to review submitted information, documentation, and other relevant materials for the purpose of improving transparency within the Platform.

Verification provided through Muski Organics should not be interpreted as a government approval, statutory certification, regulatory endorsement, or legal guarantee unless expressly stated.


2.6 "Transparency Profile"

A digital profile containing information relating to products, verification activities, documentation, and transparency-related information made available through the Platform.


2.7 "Services"

Any products, marketplace functions, educational resources, verification-related services, transparency tools, digital services, customer support, and future offerings made available by Muski Organics.


3. ACCEPTANCE OF THESE TERMS

By accessing, browsing, purchasing from, registering with, or otherwise using the Platform, you confirm that:

  • You have read these Terms of Service.
  • You understand these Terms.
  • You agree to comply with these Terms.
  • You agree to our Privacy Policy and other applicable policies.
  • You agree to comply with all applicable laws while using the Platform.

If you are accessing the Platform on behalf of an organization, company, or other legal entity, you represent that you have the authority to bind that organization to these Terms.


4. ELIGIBILITY

To use the Muski Organics Platform, you must:

  • Be legally capable of entering into binding agreements under applicable law.
  • Provide accurate and truthful information where required.
  • Use the Platform only for lawful purposes.
  • Comply with these Terms at all times.

Muski Organics reserves the right to refuse access to any user who violates these Terms or applicable laws.


5. USER ACCOUNTS

Certain Platform features may require registration.

When creating an account, you agree to:

  • Provide complete and accurate information.
  • Maintain updated account details.
  • Protect your login credentials.
  • Maintain the confidentiality of your password.
  • Notify Muski Organics immediately if you suspect unauthorized access to your account.

You remain responsible for all activities occurring under your account unless otherwise required by law.

Muski Organics reserves the right to suspend, restrict, or terminate accounts that violate these Terms or compromise the security or integrity of the Platform.


6. PLATFORM SERVICES

Muski Organics currently provides, and may continue to develop, services including but not limited to:

  • Product marketplace
  • Organic product information
  • Transparency-focused product profiles
  • Educational content
  • Customer support
  • Verification-related services
  • Future digital tools
  • QR-enabled information services
  • Sustainability initiatives
  • Brand engagement services
  • Consumer education
  • Future technology-driven solutions

The availability of individual services may vary over time.

Muski Organics reserves the right to modify, suspend, introduce, or discontinue any service at its discretion.


7. PLATFORM PURPOSE

Muski Organics exists to promote greater transparency, responsible information sharing, and informed consumer decision-making within the organic ecosystem.

The Platform is intended to facilitate access to product-related information, educational resources, and transparency-focused services.

Nothing within the Platform should be interpreted as medical advice, legal advice, professional agricultural advice, or government certification unless expressly stated.

Users remain responsible for exercising independent judgment when making purchasing or business decisions.

 

8. PRODUCTS AND MARKETPLACE

Muski Organics operates as a technology-driven platform dedicated to promoting transparency and informed decision-making within the organic ecosystem.

Our Platform may offer products directly by Muski Organics and, in the future, may also facilitate the listing and discovery of products offered by participating brands and business partners.

Product availability, specifications, pricing, packaging, descriptions, images, and other details are subject to change without prior notice.

While we make reasonable efforts to ensure that product information is accurate and up to date, minor variations may occur due to manufacturing updates, packaging revisions, photography, display settings, or improvements made by manufacturers.

The inclusion of a product on the Platform does not constitute a guarantee of continuous availability.

Muski Organics reserves the right to add, modify, suspend, or discontinue any product or marketplace category at its sole discretion.


9. VERIFICATION FRAMEWORK

Transparency is one of the core principles of Muski Organics.

The Muski Organics Verification Framework is designed to organize, review, and present relevant product-related information in a structured and transparent manner.

The verification process may include the review of documentation, supporting information, laboratory reports where applicable, product disclosures, supplier-provided information, and other materials considered relevant under the Platform's verification standards.

Verification is intended to improve transparency and consumer understanding.

Unless expressly stated, verification should not be interpreted as:

  • Government certification
  • Regulatory approval
  • Legal compliance certification
  • Medical endorsement
  • Scientific guarantee
  • Product warranty
  • Guarantee of product performance

Verification represents the outcome of Muski Organics' review process based on information available at the time of assessment.

As our Platform evolves, verification standards may be revised to reflect improvements in technology, scientific understanding, regulatory developments, or internal quality standards.


10. TRANSPARENCY PROFILES

Muski Organics may provide Transparency Profiles for eligible products.

A Transparency Profile may contain information such as:

  • Product description
  • Ingredients
  • Product category
  • Source information
  • Supporting documentation
  • Laboratory information (where applicable)
  • Sustainability information
  • Product images
  • Manufacturer-provided information
  • Educational content
  • Verification status
  • Future digital product information

Transparency Profiles are intended to help consumers make informed decisions.

They should not be interpreted as medical advice, legal advice, or a guarantee regarding the suitability or effectiveness of any product for a particular purpose.


11. ORDERS AND PAYMENTS

Orders placed through Muski Organics are subject to product availability and acceptance.

Submission of an order request does not automatically constitute acceptance of that order.

Muski Organics reserves the right to:

  • Accept or decline any order.
  • Cancel orders where necessary.
  • Limit purchase quantities.
  • Request additional verification where appropriate.
  • Correct pricing or technical errors before order fulfillment.

Payments must be completed using the payment methods made available on the Platform.

Payment processing is performed through authorized third-party payment service providers.

Muski Organics does not store complete payment card information.

Customers are responsible for ensuring that payment information submitted during checkout is accurate and authorized.


12. PRICING AND TAXES

All prices displayed on the Platform are presented in the applicable currency unless otherwise specified.

Prices may include or exclude applicable taxes depending on the product, jurisdiction, and legal requirements.

Pricing may change at any time without prior notice.

However, price changes will not affect orders that have already been accepted and confirmed unless correction is required due to a clear pricing error or other exceptional circumstance permitted by applicable law.

Customers remain responsible for any applicable duties, taxes, customs charges, or governmental fees associated with their purchases where required.


13. SHIPPING AND DELIVERY

Muski Organics will make reasonable efforts to process and dispatch orders within the estimated timelines communicated during checkout.

Estimated delivery dates are provided for convenience only and should not be interpreted as guaranteed delivery commitments.

Delivery timelines may be affected by factors beyond our reasonable control, including but not limited to:

  • Weather conditions
  • Public holidays
  • Transportation disruptions
  • Customs procedures
  • Carrier delays
  • Force majeure events

Risk of loss or damage may transfer in accordance with applicable law or the terms of the shipping provider.

Customers are responsible for providing complete and accurate shipping information.

Muski Organics shall not be responsible for delivery issues arising from incorrect shipping information provided by the customer.


14. RETURNS AND REFUNDS

Return and refund requests shall be governed by the separate Muski Organics Return & Refund Policy, which forms an integral part of these Terms.

Eligibility for returns or refunds may depend on factors including:

  • Product condition
  • Time elapsed since delivery
  • Nature of the product
  • Applicable consumer protection laws
  • Supporting documentation where required

Certain products may not be eligible for return due to hygiene, safety, legal, or product-specific considerations.

Refunds, where approved, will be processed using the original payment method unless otherwise required by law.


15. FUTURE MARKETPLACE EXPANSION

Muski Organics is developing a broader digital ecosystem and may expand its Platform to include additional marketplace categories, services, technologies, and business solutions.

Future marketplace categories may include, among others:

  • Organic food
  • Agriculture
  • Gardening
  • Personal care
  • Sustainable living
  • Organic beverages
  • Pet care
  • Wellness
  • Household products
  • Additional categories consistent with the mission of Muski Organics

The introduction of future marketplace categories shall not alter the applicability of these Terms unless expressly updated.

 

16. USER RESPONSIBILITIES

By accessing or using the Muski Organics Platform, you agree to use our services responsibly, ethically, and in compliance with these Terms and all applicable laws.

You agree that you will:

  • Provide accurate and truthful information.
  • Maintain the security of your account credentials.
  • Use the Platform only for lawful purposes.
  • Respect the rights of other users.
  • Refrain from activities that may disrupt or interfere with the Platform.
  • Promptly notify Muski Organics of any suspected unauthorized access or security incident involving your account.

Users are solely responsible for all activities conducted through their accounts unless otherwise required by applicable law.


17. PROHIBITED ACTIVITIES

To maintain the integrity, security, and trust of the Platform, users must not engage in activities including, but not limited to:

  • Violating applicable laws or regulations.
  • Submitting false, misleading, or fraudulent information.
  • Impersonating another individual or organization.
  • Attempting unauthorized access to any part of the Platform.
  • Circumventing security measures.
  • Distributing malware, viruses, or harmful code.
  • Interfering with the operation or availability of the Platform.
  • Scraping, harvesting, or systematically collecting Platform data without authorization.
  • Reverse engineering, decompiling, or attempting to discover source code where prohibited by law.
  • Using automated tools to overload or disrupt our services.
  • Infringing intellectual property rights.
  • Uploading unlawful, defamatory, or harmful content.
  • Misrepresenting verification status or affiliation with Muski Organics.
  • Using the Platform in any manner that may damage the reputation or operation of Muski Organics.

Muski Organics reserves the right to investigate suspected violations and take appropriate action.


18. INTELLECTUAL PROPERTY RIGHTS

Unless otherwise stated, all intellectual property rights associated with the Platform remain the exclusive property of Muski Organics or its respective licensors.

This includes, but is not limited to:

  • The Muski Organics name
  • Logos
  • Trademarks
  • Website design
  • Platform architecture
  • Software
  • Source code
  • Graphics
  • Icons
  • Product images created by Muski Organics
  • Documentation
  • Educational content
  • Verification Framework
  • Transparency Framework
  • Platform Features
  • Text, layouts, and visual elements

These materials are protected under applicable intellectual property laws.

No part of the Platform may be copied, reproduced, modified, distributed, published, licensed, sold, or exploited without prior written permission from Muski Organics, except where expressly permitted by applicable law.


19. USER CONTENT

Certain Platform features may allow users, customers, brands, or business partners to submit information, including:

  • Reviews
  • Comments
  • Questions
  • Product information
  • Images
  • Documents
  • Verification submissions
  • Feedback
  • Suggestions

You retain ownership of the content you submit.

However, by submitting content through the Platform, you grant Muski Organics a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, store, and distribute such content solely for the purpose of operating, improving, and promoting the Platform and its services, unless otherwise agreed.

You represent that you have the necessary rights to submit such content and that it does not infringe the rights of any third party.

Muski Organics reserves the right to remove or refuse content that violates these Terms or applicable law.


20. THIRD-PARTY SERVICES

The Platform may integrate with or provide access to third-party services that support our operations.

These services may include:

  • Payment gateways
  • Shipping providers
  • Analytics services
  • Cloud infrastructure
  • Communication platforms
  • Authentication services
  • Social media integrations
  • Future technology partners

Muski Organics does not control the policies or practices of independent third-party providers.

Use of third-party services may also be subject to the terms and privacy policies of those providers.

Users are encouraged to review those policies independently.


21. FUTURE PLATFORM TECHNOLOGIES

Muski Organics is committed to continuous innovation.

As our Platform evolves, we may introduce additional technologies and digital services, including but not limited to:

  • Artificial intelligence-assisted platform features
  • Machine learning tools
  • Digital Product Passports
  • QR-based product experiences
  • Transparency Dashboards
  • Brand Portals
  • Consumer Portals
  • Mobile applications
  • API integrations
  • Sustainability insights
  • Advanced analytics
  • Automation tools
  • Additional digital infrastructure supporting the Muski Organics ecosystem

The introduction of future technologies shall remain subject to these Terms unless otherwise specified.

Additional terms may apply to specific services where appropriate.


22. PLATFORM AVAILABILITY

Muski Organics strives to maintain reliable access to the Platform.

However, uninterrupted availability cannot be guaranteed.

Temporary interruptions may occur due to:

  • Scheduled maintenance
  • System upgrades
  • Technical issues
  • Security incidents
  • Internet service disruptions
  • Third-party provider failures
  • Force majeure events

Muski Organics reserves the right to modify, suspend, restrict, or discontinue any portion of the Platform where reasonably necessary.

Reasonable efforts will be made to minimize disruptions whenever practicable.

 

23. DISCLAIMER OF WARRANTIES

The Muski Organics Platform, including its website, products, digital services, verification framework, transparency profiles, educational resources, and all related content, is provided on an "as is" and "as available" basis unless otherwise required by applicable law.

To the maximum extent permitted by applicable law, Muski Organics makes no representation or warranty, express or implied, regarding:

  • Continuous availability of the Platform.
  • Uninterrupted or error-free operation.
  • Accuracy or completeness of all information.
  • Compatibility with every device or browser.
  • Freedom from viruses or other harmful components.
  • Suitability of products or services for a particular purpose.
  • Future availability of any feature or service.

Product information made available through the Platform is intended to improve transparency and consumer understanding and should not be interpreted as medical advice, legal advice, regulatory certification, or a guarantee of performance.

Users remain responsible for exercising their own judgment when making purchasing or business decisions.


24. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Muski Organics, its directors, employees, representatives, affiliates, licensors, and authorized partners shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to the use of the Platform.

This includes, without limitation:

  • Loss of profits.
  • Loss of business opportunities.
  • Loss of goodwill.
  • Loss of data.
  • Service interruptions.
  • System failures.
  • Delays in delivery.
  • Technical errors.
  • Third-party service failures.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.


25. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Muski Organics, its affiliates, officers, directors, employees, representatives, licensors, and service providers from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable legal fees, arising out of or relating to:

  • Your use of the Platform.
  • Your violation of these Terms.
  • Your violation of applicable laws.
  • Your infringement of intellectual property rights.
  • Information or content submitted by you.
  • Any misuse of your account.

This obligation survives termination of your use of the Platform to the extent permitted by law.


26. SUSPENSION AND TERMINATION

Muski Organics reserves the right, at its sole discretion and subject to applicable law, to suspend, restrict, or terminate access to all or part of the Platform where reasonably necessary, including where:

  • These Terms are violated.
  • Fraudulent or unlawful activity is suspected.
  • Platform security is threatened.
  • False or misleading information is submitted.
  • Abuse of Platform services occurs.
  • Required by law or regulatory authorities.

Termination of access shall not affect any rights or obligations accrued prior to the date of termination.


27. CHANGES TO THE PLATFORM

Muski Organics continuously improves its products and services.

Accordingly, we reserve the right to:

  • Add new features.
  • Modify existing functionality.
  • Introduce additional marketplace categories.
  • Improve verification standards.
  • Expand technology capabilities.
  • Discontinue outdated services.
  • Redesign the Platform.

Reasonable efforts will be made to communicate significant changes where appropriate.


28. FORCE MAJEURE

Muski Organics shall not be responsible for delays or failures in performance resulting from events beyond its reasonable control, including but not limited to:

  • Natural disasters.
  • Floods.
  • Fires.
  • Earthquakes.
  • Epidemics or pandemics.
  • Government actions.
  • Changes in law.
  • War.
  • Civil unrest.
  • Internet failures.
  • Power outages.
  • Cybersecurity incidents.
  • Transportation disruptions.
  • Failure of third-party service providers.

Performance shall be resumed as soon as reasonably practicable after the event has ended.


29. GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Republic of India.

Any dispute arising out of or relating to these Terms or the use of the Platform shall be subject to the jurisdiction of the competent courts in India, unless otherwise required by applicable law.

Nothing in these Terms shall limit any mandatory rights available to consumers under applicable law.


30. SEVERABILITY

If any provision of these Terms is held to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

Any invalid provision shall, where reasonably possible, be interpreted in a manner that most closely reflects its original intent while remaining legally enforceable.


31. ENTIRE AGREEMENT

These Terms of Service, together with the Privacy Policy, Return & Refund Policy, Shipping Policy, and any additional policies or notices published by Muski Organics, constitute the entire agreement between you and Muski Organics regarding your use of the Platform.

These documents supersede any prior understandings, communications, or agreements relating to the same subject matter.


32. CHANGES TO THESE TERMS

Muski Organics may revise these Terms from time to time to reflect changes in our business operations, services, technology, or applicable legal requirements.

The updated version will become effective upon publication on the Platform unless otherwise stated.

The "Last Updated" date at the beginning of this document will indicate the latest revision.

Your continued use of the Platform after revised Terms become effective constitutes acceptance of those changes, except where applicable law requires additional notice or consent.


33. CONTACT INFORMATION

If you have questions regarding these Terms of Service, you may contact us:

Muski Organics

Email: muskibusiness@gmail.com

Website: www.muskiorganics.com

We will make reasonable efforts to respond to legitimate inquiries in a timely manner.

 

These Terms of Service are intended to establish a transparent, fair, and reliable framework governing the relationship between Muski Organics and every user of our Platform.

As Muski Organics continues to grow into a technology-driven ecosystem for transparency and responsible commerce, these Terms will evolve alongside our services while remaining guided by our commitment to integrity, innovation, and user trust.

We appreciate your confidence in Muski Organics and thank you for being part of our journey toward a more transparent and trusted future.


DOCUMENT INFORMATION

Document Name: Muski Organics Terms of Service
Version: 1.0
Effective Date: July 7, 2026
Last Updated: July 7, 2026
Document Owner: Muski Organics